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Careers

Senior Customer Service Associate

AVAILABLE

We are seeking a reliable, organized, and enthusiastic customer service representative to be part of our team.

What You’ll Do

Verify coverage, evaluate insurance needs, cross sell, and process customer policy changes
Communicate policy transactions and billing impact
Process payments
Document communications and transactions
Build rapport with each customer as you respond to their inquiries
Accurately explain insurance coverage and benefits
Attract new clients with professionalism, knowledge, and a friendly personality
Share ideas for efficient processes and growth

What You’ll Receive

Competitive Compensation
Monthly and Annual Bonus
Paid-Time Off (vacation, holiday, sick days)
Training Resources
Advancement Opportunities
Fun Team Building Activities

What it Takes

Insurance related product knowledge
Independent agency experience
High level of accuracy with all correspondence
Good working knowledge of PC based computers, Microsoft Office, rating systems, and agency management systems
Ability to multi-task, prioritize, and remain organized
Manage and utilize time effectively
Clear, professional, and effective communication
Professional work attire

Marketing Assistant

AVAILABLE

We are seeking an individual who is ambitious and professional, as well, with a friendly personality and responsible for promoting products and services offered by the company.

What You’ll Do

Create relationship between the company and its current and prospective clients.
Attract new clients with professionalism, knowledge, and a friendly personality.
Build rapport with each customer.
Functions like advertising, sales, promotion, public relations.

What You’ll Receive

Competitive Compensation
Monthly and Annual Bonus
Paid-Time Off (vacation, holiday, sick days)
Training Resources
Advancement Opportunities
Fun Team Building Activities

What it Takes

Insurance related product knowledge
Independent agency experience
High level of accuracy with all correspondence
Good working knowledge of PC based computers, Microsoft Office, rating systems, and agency management systems
Ability to multi-task, prioritize, and remain organized
Manage and utilize time effectively
Clear, professional, and effective communication
Professional work attire

Administrative Assistant

AVAILABLE

We are seeking a reliable and enthusiastic front office receptionist to be part of our team.

What You’ll Do

Greet visitors Answer, direct and transfer telephone calls Schedule appointments
Process payments Document correspondence and transactions
Process incoming and outgoing mail
Open and close office as scheduled Respond to customer inquiries and concerns
Build rapport with each customer
Assist marketing team Clean & organize as needed

What You’ll Receive

Competitive Compensation
Monthly and Annual Bonus
Paid-Time Off (vacation, holiday, sick days)
Training Resources
Advancement Opportunities
Fun Team Building Activities

What it Takes

Insurance related product knowledge
Independent agency experience
High level of accuracy with all correspondence
Good working knowledge of PC based computers, Microsoft Office, rating systems, and agency management systems
Ability to multi-task, prioritize, and remain organized
Manage and utilize time effectively
Clear, professional, and effective communication
Professional work attire